Virtual Relationship Manager - Sales - Bank (3-8 yrs)

Function: Sales and Business - Customer Service,

Responsibilities :

To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience.

Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.

Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.