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6 SK IT Corporate Jobs
Telecaller Professionals
SK IT Corporate
posted 12mon ago
Job Role Insights
Key skills for the job
Job Description
- A telecaller is a customer service representative who contacts customers over the telephone
- A typical job description for a telecaller includes the following responsibilities:
- Make outbound calls to customers to promote products and services, or follow up on recent purchases
- Respond to customer inquiries and provide information about products and services
- Resolve customer complaints and provide appropriate solutions
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary
- Meet and exceed sales and customer satisfaction targets
- Continuously improve product and service knowledge to provide accurate information to customers
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
- Follow all company policies and procedures, including those related to confidentiality and data security
- Participate in training and development opportunities to improve skills and knowledge
- Adhere to schedules and work efficiently under pressure to meet deadlines
Employment Type: Full Time, Permanent
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