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Foundever
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Customer Support Executive
0-4 years
₹ 4 - 4.75L/yr
Hyderabad / Secunderabad
50 vacancies
Customer Support Executive
Foundever
posted 1mon ago
Job Description
Role & responsibilities
Inbound Telco - Answers inbound Business-to-Business (B2B) customer requests or inquiries concerning service, products, equipment and report problem areas. Triages, troubleshoots and resolves service issues and addresses routine customer questions.
NSL Arena, Uppal, Hyderabad, India
24/7 Support
5 Working days and 2 rotational week off
Freshers :- 3lpa
6 Months Exp 3.2lpa
1 year and above 3.6lpa
Customer Service Agent
As per company standard
1. Basic level screening by recruiter
2. Maki assessment / Manual assessment by trainer for language proficiency and maintain the scores/grades
3. Tech Test - Basic tech test questionnaire module available on Harver which we are going to use for screening.
4. Ops round.
If you are meeting the above mentioned criteria Please share your resume or call us on 9182547678
Contact Timings : 11 : 00 Am to 7 : 00 PM
Employment Type: Full Time, Permanent
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What people at Foundever are saying
Rating based on 61 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Nothing to like.
Until you are part of it you don't get proper support from the management, and once you resign and wants to followup for your FnF and documents like experience letter and reliving letter they are least bothered to reply. If by any chance you get a reply that will be rude, as if we are begging and asking them to do out of box. I would suggest anyone to join Foundever.
- Salary - Bad
Customer Support Executive salary at Foundever
What Foundever employees are saying about work life
Foundever Benefits
Learning and Development Health Insurance & Medical Benefits Performance-based Incentives Transport Services 
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