Billing Team Lead

Surgical Notes, a Surgical Information Systems company, is hiring for a Billing Team Leader in our Noida office. The Billing Team Leader will be responsible for managing a team of Medical Billers, and effectively oversee revenue cycle operations for up to 10-12 clients. This position requires the ability to work in a fast-paced environment. The candidate should be able to recognize, effectively resolve, and communicate all issues to the Assistant Manager.

Duties/Responsibilities:

• Track and communicate key metric measures
• Meet tight deadlines
• Manage the team of billers for assigned client(s) to successfully achieve financial and productivity goals
• Oversee the daily operations of the billing team and has overall responsibility for successful transmission of claims to all payors in compliance with payo guidelines for specific clients
• Provide daily management and support to team to ensure they are working effectively and correctly completing assigned tasks
• Regularly conduct audits of team members and provide individual feedback monthly (minimum); identify needs for and provide training to address an competency and quality gaps in performance
• Provide oversight and ownership for client and team and develop plan formaintaining proper coverage on all accounts
• Troubleshoot problematic accounts, identify trends, and root causes, and lead internal and interdepartmental initiatives to resolve issues
• Demonstrate a high level of commitment to customer service in responding to the needs of internal and external parties or departments
• Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time

Expectations:

Thorough understanding of the revenue cycle is anticipated. More administrative duties are given. Client audits to be performed on a regular basis. Onboards new teammates. Works with QA Analyst in identifying, implementing, and auditing new processes across all respective clients. Ensures consistency of execution across all appropriate clients. Must do direct client work for at least one part of revenue cycle. Must be knowledgeable in at least 2-3 clients. Holds regular meetings with team members.

• Oversee and standardize billing Rules for all centers
• Oversee projects/random auditing (i.e., self-pay reports: choose 4 cases and see if the person has done it correctly)
• Standardizing folders on SharePoint

Required Knowledge, Skills, Abilities & Education:

• Minimum 5 years of experience in Medical Billing
• Possess good working knowledge of the US Healthcare processes
• Ability to work under pressure while successfully meeting deadlines
• Strong verbal and written skills
• Great attention to detail
• Good communication skills
• Excellent organization, time management, and prioritization skills required
• Research capabilities when confronted with an issue