Associate Customer Success Analyst

Work Timings: 5:30PM - 2:30PM IST

Work Location: Hyderabad (Work from office)

Responsibilities*
Work with internal and external teams using CRMs like Salesforce.

Ability to action on tickets based on severity and SLAs

Proactive approach to reach out to Stakeholders across multiple business units.

Basic understanding of Quotes, invoices, Pos, Renewals etc.

Achievements/Goals*
Work with internal and external teams using CRMs like Salesforce.

Ability to action on tickets based on severity and SLAs

Proactive approach to reach out to Stakeholders across multiple business units.

Basic understanding of Quotes, invoices, Pos, Renewals etc.

Qualifications

Qualifications / Requirements*
Freshers (2024- 2025 pass out) - (B.com/BBA/BSC)
0-1 year of experience. Immediate joiners are most welcome.
Must have above 65% in all academic (10th, 12th and degree)
Analytical thinking, problem-solving, interpersonal, and relationship-building skills
High level of attention to detail
Work from office - Hyderabad location.
Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST)

Additional information

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . **

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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.