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Customer Service Engineer
Siemens Healthcare
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- On all escalation issues Inform Uptime Service Center on all escalation issues Report any customer complaints with proper documentation to the CCCExecute all service activities assigned to him/her, which are coordinated via the Customer Care Center, in an adequate and appropriate manner.
- It will include all service incidents, installation, preventive maintenance and system modification on demand Areas of Responsibility
- Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision
- Communicating and accept all operative advices from the Customer Care Center.
- Supporting the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility
- Escalate incidents according to the defined parameters and inform The Customer care Center
Employment Type: Full Time, Permanent
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People are getting interviews at Siemens Healthcare through
People are getting interviews through
(based on 9 Siemens Healthcare interviews)
Job Portal
Company Website
Walkin
Recruitment Consultant
45%
22%
11%
11%
11% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Siemens Healthcare are saying
Rating based on 3 Customer Service Engineer
reviews
Anonymous · Customer service
in Nagpur
Likes
Work profile
Dislikes
The way personal life is hampered and no growth path is defined by the managers, not a place to settle down.
Read 3 reviewsCustomer Service Engineer salary at Siemens Healthcare
reported by
6
employees
with 8-13
years exp.
₹6.1
L/yr - ₹11.1
L/yr
78%
more
than the average Customer Service Engineer Salary in India
View more details
What Siemens Healthcare employees are saying about work life
based on 256 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Siemens Healthcare Benefits
View more benefits
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