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77 Siemens Energy Jobs

Field Services Planner

5-10 years

Ahmedabad

1 vacancy

Field Services Planner

Siemens Energy

posted 1mon ago

Job Description

A Field Service Planner at Siemens Energy experiences a dynamic and multifaceted day, starting with a morning review of schedules and priorities, followed by team briefings and client communications. Midday tasks include resource allocation, logistics coordination, and documentation qupdates. In the afternoon, the planner addresses problems, monitors project progress, and forecasts future needs. The day concludes with a review of activities, a team debrief, and reflections on continuous improvement. This role demands strong organizational skills, effective communication, and adaptability to ensure efficient and satisfactory field service delivery.
How You ll Make an Impact
1. Service Planning & Scheduling:
  • Use Salesforce Lightning to create and maintain detailed schedules for maintenance, repairs, and inspections.
  • Coordinate with customers to minimize equipment downtime and ensure efficient service delivery.
  • Manage service request prioritization, ensuring urgent tasks are handled promptly.
2. Resource Allocation:
  • Assign field service technicians based on their skills, certifications, and availability.
  • Ensure all necessary parts, tools, and equipment are available before service tasks commence.
  • Monitor job execution and make real-time adjustments to the schedule when needed.
3. Customer (primarily internal) Engagement:
  • Act as the primary liaison for internal customers regarding field service activities, schedules, and updates.
  • Utilize Salesforce Lightning to track customer interactions and ensure timely follow-ups.
  • Address customer concerns or issues related to service quality or scheduling promptly.
4. Data Management & Reporting:
  • Maintain accurate records of field service activities.
  • Generate and analyze reports to assess performance metrics, customer satisfaction, and operational efficiency.
  • Identify areas for improvement based on data-driven insights.
5. Compliance & Safety:
  • Ensure all service activities align with industry standards, SIEMENS ENERGY policies, and safety regulations.
  • Regularly review service processes to identify risks and implement safety measures.
6. Collaboration & Process Optimization:
  • Work closely with field technicians, and customer service representatives to streamline operations.
  • Provide feedback to management on process improvements and service delivery enhancements.
  • Support the implementation of new features or upgrades in Salesforce Lightning to enhance planning efficiency.
What You Bring
  • 5+ years of proven experience in field service planning, preferably within an Oil & Gas environment and with compressor systems.
  • Proficiency in Salesforce Lightning for service planning and resource management.
  • Familiarity with industrial compressor systems and maintenance best practices.
  • Soft Skills: Strong organizational, communication, and problem-solving skills.
  • Proficient in English read/write/verbal

Employment Type: Full Time, Permanent

Read full job description

Prepare for Planner roles with real interview advice

Top Siemens Energy Planner Interview Questions

Q1. 1. introduction 2. what is transformer and function of transformer 3. types of transformer 4. why only 11kv will be generated at generation ... read more
Q2. 1) What do you know about the compressor ? 2) How Many different types of compressors are their ? 3) what do you mean by double acting compr ... read more
Q3. Explain in detail about Hazardous classification
View all 42 questions

What people at Siemens Energy are saying

Planner salary at Siemens Energy

reported by 2 employees with 5-6 years exp.
₹6.8 L/yr - ₹8.6 L/yr
21% more than the average Planner Salary in India
View more details

What Siemens Energy employees are saying about work life

based on 664 employees
81%
70%
46%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Siemens Energy Benefits

Health Insurance
Job Training
Work From Home
Cafeteria
Soft Skill Training
Team Outings +6 more
View more benefits

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