Manager- Print Support

Position: Manager - Print Support

Experience: 10+ Years

Location: Ahmedabad (deputation)

Job Description

Your Tasks What You Can Expect as Manager - Print Support (f/m/d):

• Hold a Diploma or Bachelors Degree in Printing & Packaging.
• Possess over 10 years of experience in providing technical support for inks and working on gravure presses.
• Have strong knowledge of inks, substrates, gravure printing processes, lamination processes, and various applications.
• Exhibit excellent problem-solving and analytical skills with the ability to troubleshoot and resolve technical issues.
• Demonstrate the ability to work collaboratively in a cross-functional environment.
• Possess strong communication and interpersonal skills with a customer-centric approach.

Your Profile What You Bring as Manager - Print Support (f/m/d):

• Provide on-press technical support in all aspects to existing customers.
• Demonstrate an understanding of both technical and commercial aspects of products by successfully validating inks on gravure printing from end to end.
• Show cost-benefit savings to customers by conducting long-run costing trials of inks, driving savings projects such as Ink GSM reduction, reducing machine downtime for ink-related issues, and solvent savings.
• Analyze customer requirements and provide technical solutions by working closely with both internal and external stakeholders to address quality-related issues, develop, and validate products as per customer requirements.
• Offer onsite and remote assistance to address customer concerns and troubleshoot issues.
• Ensure regular communication with customers to identify potential issues, resolve problems efficiently, and optimize satisfaction.
• Build and maintain strong relationships with customers by providing the required support in product development, online troubleshooting, and solving quality concerns.

If you are interested in exploring this opportunity further, please share your resume with the undersigned and connect for an exploratory discussion.

Regards,

Anjali D Prasad
anjali.sinha@siegwerk.com