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Salesforce Service Cloud Developer
shyftlabs
posted 1d ago
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Flexible timing
Key skills for the job
Job Description
Position Overview:
ShyftLabs is seeking a talented Salesforce Service Cloud Lead Developer for our Noida location, where youll collaborate with cross-functional teams to implement efficient solutions.
Job Responsibilities:
- The Salesforce Service Cloud Developer in eCommerce IT facilitates the use of Salesforce Service Cloud and Marketing Cloud to develop a 360-degree view of the customer.
- You will work from business requirements and functional specifications to implement flows, approval processes, object customizations, app configurations, email templates, and Lightning page layouts and apps.
- You will also develop custom Lightning Web Components, Apex classes, and secure system integrations following Salesforce and Petco best practices of practical declarative solutions first.
- You will be provided design guidance by Salesforce architects and will proactively collaborate on solutions that foster high user adoption and low maintenance.
- You use principles of object-oriented programming and design concepts when choosing existing components or developing custom solutions.
- Develop in the Salesforce Lightning Platform
- Mentor others in the Platform and its Development environment
- Assist in the development and maintenance of Service Cloud/Marketing Cloud interfaces; this may require some basic programming in Ampscript.
Basic Qualifications
- You keep current with the latest Salesforce features to support a clicks-before-code solution preference.
- You have spent time supporting Salesforce orgs in production Salesforce certifications.
- Recent experience as a Salesforce Developer using Lightning and Apex.
- Expertise in Salesforce Service Cloud, AWS API gateway integration.
- Experience in using Salesforce appex change products and integrating them.
- Experience migrating Salesforce Classic Knowledge to Lightning Knowledge.
- Experience with debugging issues identified in other people s code or Components.
- Experience configuring Permission Sets and Sharing Rules using least privilege principles.
- Excellent communication and collaboration skills.
- Experience with Knowledge-Centered Service (KCS).
- Experience with setting up Lightning Knowledge with approval flows.
- Integrating Salesforce.com with other applications and data-driven processes using RESTful APIs.
- Experience developing unlocked packages using SFDX and the CLI.
- Production experience developing in an object-oriented language (Java, C#, C , etc.).
Employment Type: Full Time, Permanent
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based on 9 employees
Flexible timing
Monday to Friday
No travel
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