General Manager / Showroom Manager

Role & responsibilities - Complete Showroom Management ( Sales, Service and Spare parts)

Preferred candidate profile - Minimum 5 years of experience in Automobile Industry.

Perks and benefits

1. Sales Management:
   
• Oversee the sales team and ensure they meet or exceed sales targets.
• Develop and implement sales strategies to boost revenue.
• Monitor and evaluate sales performance and provide guidance and training to sales executives.
• Manage customer inquiries, test rides, and sales negotiations.

Service and workshop management

1. Inventory Management:
   
• Maintain an optimal level of vehicle and spare parts inventory.
• Ensure the showroom is well-stocked and organized.
• Coordinate with suppliers and manufacturers for timely deliveries.
2. Customer Service:
   
• Ensure excellent customer service and handle customer complaints or concerns.
• Build and maintain positive relationships with customers.
• Provide information about products, features, and promotions.
3. Staff Management:
   
• Recruit, train, and supervise showroom staff.
• Set performance goals and conduct regular evaluations.
• Create a positive and productive work environment.
4. Marketing and Promotion:
   
• Plan and execute marketing campaigns and promotional activities.
• Collaborate with marketing teams to create advertising materials.
• Attend local events and fairs to promote the showroom.
5. Financial Management:
   
• Manage the budget for the showroom.
• Monitor expenses and ensure cost-effectiveness.
• Handle financial transactions and documentation accurately.
6. Compliance and Regulations:
   
• Ensure the showroom complies with all legal and safety regulations.
• Maintain records and documentation as required by local authorities and manufacturers.
7. Reporting:
   
• Generate regular reports on sales, inventory, and showroom performance.
• Provide reports to higher management and manufacturers.
8. Technical Knowledge:
   
• Stay updated on the latest motorcycle and scooter models, features, and technologies.
• Assist customers in making informed decisions based on their needs.
9. Customer Feedback:
   
• Gather and analyze customer feedback to make improvements.
• Implement strategies for enhancing the overall customer experience.
10. Problem-Solving:
    
• Address operational issues promptly.
• Find solutions to challenges related to sales, inventory, and customer service.
11. Safety and Security:
    
• Ensure the showroom premises are secure.
• Implement safety measures for staff and customers.
12. Goal Setting:
    
• Collaborate with senior management to set showroom targets and objectives.
• Develop action plans to achieve these goals.
13. Market Research:
    
• Stay informed about market trends, customer preferences, and competitors.
• Use market insights to adapt strategies accordingly.
14. Product Knowledge:
    
• Keep up-to-date with technical specifications and features of all 2-wheeler models.
• Provide accurate information to customers.