Branch Head- Roorkee

Role & responsibilities

• Managing Operations and overall functioning of the branch.
• Responsible for meeting the branch targets and adherence to all guidelines and regulatory requirements.
• Monitor the daily remittance by individual loan customers, Cost Management and Cost effectiveness at the branch to ensure profitability, also ensure that the branch adheres to the Know Your Customer (KYC) and Anti Money Laundering (AML) norms at all times.
• Ensuring that the customers get world class services, and their needs are understood and met through the financial product offerings of the bank.
• Supervising Key Areas including Marketing, Business Channel Development, Team Development and Revenue Generation.
• Ensure all laid down system and processes are followed at the branch as stipulated by the Senior Management.
• Ensure that all staff are adequately trained on the Products of the Bank and Sales Processes.
• Responsible for dealing with External and Internal Auditors and inspections and compliance.
• Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold & other fee products)
• Ensure operations, risk control and process adherence at Branches
• Ensure operations and risk control at Branches in line with internal and regulatory guidelines as per operations manual and e-circulars issued from time to time
• Adhere to standardized brand guidelines - inside the branch and outside the branch Branch upkeep and maintenance spic & span, availability of necessary infrastructure in branch
• Responsible for overall profitabil