Branch Head - Western Line

We are looking for Graduates with 4-5 yrs exp into logistics/courier for Branch Head role in Western line location.

Interested candidates can share there CV at Dipak.Pradhan@dtdc.com with mentioned current CTC, Exp CTC & Notice Period.

Only relevant Experience & matching skill candidate only apply for the job.

Role & responsibilities:

• Responsible for branch in bound & out bound operations within prescribed time.
• Monitoring & ensuring timely arrival and departure of vehicles from the branch.
• Responsible for all pickup and delivery activities of the branch.
• Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments.
• Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team.
• Ensuring branch adherence to standard operating procedure for all Operational processes.
• Managing the cost budget of the branch and upkeep of branch infrastructure.
• Play the role of administrative supervisor to all branch personnel
• KPI will be along 2 primary categories
• Service Quality
• Managing the Cost Budget of the Branch

Preferred candidate profile

Graduate with 4-5 yrs of exp into First Mile & Last Mile Operations

Should have team handling and excellent communication skills.

Perks and benefits

Perks and benefits Performance Link Incentive