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Digital Marketing
Shah Virchand Govanji Jewellers
posted 2mon ago
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Job Description
To act as a point of contact for leveraging the online reputation of Shah Virchand Govanji Jewellers PVT. LTD. and to support various objectives for reputation, branding, and audience engagement.
- Facilitate response management by communicating with the target audience across all digital platforms.
- Leverage strength points and tap the target audience by developing insights through analysis of users comments.
- Act as an escalation point for customer servicing and share the real-time comments with the corporate digital team.
- Assist in making the customer experience better by performing benchmarking of the brand against competitors.
- Understand, analyze, measure, and report the status of brand health and brand sentiment to the Senior Management.
- Prepare reports on the brand s performance and customer perception.
Employment Type: Full Time, Permanent
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