Senior Staff Problem Manager - Servicenow Development

What you get to do in this role:

• Provide relief and sustainable resolution to issues within our infrastructure.
• Use your experience in software development, systems engineering and networking to proactively prevent repeatable issues.
• Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
• Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

To be successful in this role you have:

• Deep knowledge of Linux systems.
• Strong experience in Servicenow development
• 5+ year Coding in JavaScript.
• Strong in Root Cause Analysis, Problem solving, troubleshooting
• Networking skills, IP addressing and routing is a plus
• MySQL database administration, troubleshooting and performance tuning
• Monitoring of large and scalable systems, applications and networks.
• Uncompromising attention to detail.
• Open to work in shifts that cover one weekend day.

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!