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ServiceMax

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4.4

based on 19 Reviews

75 ServiceMax Jobs

Lead-Cloud Java Support Engineer

ServiceMax

4.4

based on 19 Reviews

5-9 years

Pune

1 vacancy

Lead-Cloud Java Support Engineer

ServiceMax

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

Medical Coding SQL Oracle Automation Testing Information Technology Linux Administration

+ 3 more

Job Description

We are looking for experienced developers who enjoy challenges and learning in a dynamic environment with freedom. You will not be deterred by challenges You will have the opportunity to gain expertise in some or all of these areas -- Cloud Infrastructure, System administration, FlexPLM Application - Configuration / Customizations and Retail Business Process.

Primary Responsibilities:

Gain and maintain deep technical understanding of the FlexPLM application as well as various aspects of its Cloud Deployment
Troubleshoot/Investigate various aspects of the application stack (UI / Application / DB / Infra / Network) individually or as part of team to identify root cause and ensure resolution.
Develop technical best practices for issues
Join calls with other team members and customers to troubleshoot issues, when required.
Best practices in knowledge management
Work with integrity, independence and diligence to ensure timely resolution.

Expertise and Knowledge:

Technical Proficiency :

OS : Must be Linux aware (Proficiency preferred). Shell script capable.

Cloud Computing : Some awareness of cloud computing (AWS / Azure),

Languages :
- Proficient in Java, HTML and Javascript.
- Good knowledge of SQL
- Basic understanding of Shell Script .

Database : Awareness of Oracle / Postgres / MS SQLServer

FlexPLM or Windchill : Prior experience or knowledge of FlexPLM or Windchill would be preferred.

Problem-Solving : Ability to diagnose issues using logs, monitoring tools, and basic coding/scripting.

Communication : Excellent written and verbal communication skills, with the ability to explain technical issues clearly and concisely.

Learning Mindset : Demonstrated motivation to learn new technologies and stay updated with trends in cloud computing, databases, and systems architecture.

Preferred Qualifications:

Exposure to DevOps/SRE concepts like CI/CD, automation, containerization (Docker), and orchestration (Kubernetes) is a plus.

Experience in developing or maintaining multi-tier applications
Experience with IT system administration or technical support roles, especially in cloud environments, is a plus.