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1 Tessol Service Engineer Job
Service Engineer
Tessol
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Attend customer service calls (scheduled and emergency both) as per the direction from Service Manager
Attend scheduled preventive maintenance calls.
Conduct demos to the customers as and when required.
Take feedback from the customer on TESSOL system performance and reliability and give feedback to design, operations and sales on all issues and jointly help resolve the same.
Supervise installation and commissioning activities at customer or at service partner s location.
Provide support and training to service partners.
Ensure 100 % uptime of all products.
Key skills and qualifications needed for the role:
Refrigeration Technician/ Diploma/B.Tech holder with 2+ experience in service and able to handle small teams.
Thorough understanding of refrigeration cycle and related components mandatory
Good communication skills in English Hindi. Any other language (Especially South Indian) will be an added advantage.
Good command over MS excel and Word
Candidate should be willing to travel extensively.
The candidate will have to manage the 24*7 customer service helpline number of TESSOL and so should be available to resolve queries or offer support at odd-times and on holidays if need be.
Tessol Factsheet
Founded: 2013
Team size: 40+
Customers: 200+
Key customers: Swiggy, Licious, Kiranakart, Reliance, Mondelez, PharmEasy, PolarBear
Target Markets: Food Supply Chain, Pharma, OEM, Supply chain and Logistics
Offerings: End-to-end cold chain solutions Cold chain refrigeration, Cold chain storage, cold chain packaging and cold chain monitoring
Products: 50+ variants of cold chain solutions
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Engineer roles with real interview advice
What Service Engineer at Tessol are saying
Service Engineer salary at Tessol
reported by
2
employees
with 5-6
years exp.
₹4
L/yr - ₹5.2
L/yr
13%
more
than the average Service Engineer Salary in India
View more details
What Tessol employees are saying about work life
based on 26 employees
Flexible timing
Alternate Saturday off
Within city
Day Shift
Tessol Benefits
View more benefits
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Tessol Navi Mumbai Office Location
Navi Mumbai, Maharashtra Office
Headquarter
R511, MIDC, Ravale, Navi Mumbai
Navi Mumbai, Maharashtra
400701
400701
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