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1 Sartorius Stedim India Service Engineer Job

Service Engineer

2-5 years

Bangalore / Bengaluru

1 vacancy

Service Engineer

Sartorius Stedim India

posted 2mon ago

Job Description

The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Main Responsibilities & Tasks:
  • Provide service and customer support during field and inhouse visits or dispatches
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Ensure the timely and correct documentation of processes
  • Operate vehicle in a safely manner and use field automation systems
  • Follow all companys filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations / briefings
  • Contact customers concerning processes of the customer file
  • Build positive relationships with customers
Qualification & Skills:
  • Technical degree in chemistry, biology, physical measurements or similar
  • Minimum 2 years of proven field service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • Ability to work flexible shifts and to adapt to changing work schedules
  • High customer orientation
  • Team spirit
  • Familiarity with mobile tools and applications
  • Good command of spoken and written English


Employment Type: Full Time, Permanent

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Prepare for Service Engineer roles with real interview advice

People are getting interviews at Sartorius Stedim India through

(based on 4 Sartorius Stedim India interviews)
Job Portal
Referral
Recruitment Consultant
50%
25%
25%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What Service Engineer at Sartorius Stedim India are saying

3.0
 Rating based on 4 Service Engineer reviews

Likes

1. Supporting manager. 2. Joining benefits- welcome kit

Dislikes

1. No centralized information. 2. No one care about your time. 3. No clear instruction some time.

Read 4 reviews

Service Engineer salary at Sartorius Stedim India

reported by 8 employees with 2-10 years exp.
₹4.3 L/yr - ₹10 L/yr
75% more than the average Service Engineer Salary in India
View more details

What Sartorius Stedim India employees are saying about work life

based on 85 employees
50%
92%
28%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Sartorius Stedim India Benefits

Health Insurance
Team Outings
Job Training
Soft Skill Training
Cafeteria
Free Transport +6 more
View more benefits

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