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4 Oracle Service Engineer Jobs

Advanced Services Engineer Systems

6-10 years

Mumbai

1 vacancy

Advanced Services Engineer Systems

Oracle

posted 8hr ago

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customers IT staff on a regular basis.
Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products.
You should be highly experienced in some Oracle products and several platforms that are being supported.
You will be expected to work with only general guidance from management while advising management on progress/status.

Employment Type: Full Time, Permanent

Read full job description

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What Service Engineer at Oracle are saying

Service Engineer salary at Oracle

reported by 11 employees
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₹8.5 L/yr - ₹34.2 L/yr
369% more than the average Service Engineer Salary in India
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What Oracle employees are saying about work life

based on 5.3k employees
80%
89%
78%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Oracle Benefits

Submitted by Company
Career development and internal mobility
Health and well-being
Financial security
Benefits that suit your lifestyle
Submitted by Employees
Work From Home
Cafeteria
Gymnasium
Health Insurance
Free Transport
Team Outings +6 more
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Oracle Technology Park No 3 Bannerghatta Road Bengaluru, KARNATAKA, 560 029 Bangalore
Bangalore Office
Global Axis Plot #152/1, EPIP Zone Whitefield Bengaluru, KARNATAKA, 560 066 Bangalore
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