Service Advisor

Role & responsibilities

• Greet customers promptly and professionally.
• Accurately assess vehicle repair and maintenance needs.
• Provide clear and concise estimates for repairs and services.
• Schedule and coordinate service appointments.
• Maintain excellent customer communication throughout the service process.
• Resolve customer complaints and concerns effectively.
• Manage service paperwork and documentation.

Preferred candidate profile

• Experience in automotive service industry, preferably in commercial and Passenger vehicles.
• Strong customer service skills and a positive attitude.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and service management software.
• Knowledge of automotive parts and maintenance procedures.

Perks and benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and challenging work environment.