Technical Product Owner

About the Role:
As a Technical Product Owner at Serosoft, you will act as the key link between business requirements and technical execution. You ll take ownership of understanding the client s needs, translating them into system requirements, and ensuring the seamless development of our ERP solutions. Your insights will steer product innovation and implementation, driving the success of our offerings.

Key Responsibilities:

• Facilitate workshops with clients to identify and gather business, functional, and data requirements.
• Craft wireframes and prototypes for practical solutions, ensuring adherence to product guidelines.
• Serve as the bridge between technical teams and stakeholders, maintaining clear communication to ensure mutual understanding.
• Create comprehensive user stories and develop business cases to drive product development.
• Manage project timelines, monitor scope changes, and ensure timely delivery of solutions.
• Diagnose and resolve implementation challenges, providing functional expertise and guidance throughout the process.
• Lead product sprints, coordinating with internal teams to ensure streamlined product delivery.
• Perform functional reviews and quality checks on product features to ensure they meet high standards.
• Offer training and support to both internal and external users, ensuring efficient product usage.
• Conduct competitor research to contribute to strategic product roadmap planning.
• Lead client demos, produce proofs of concept (PoC), and deliver clear solution documentation.

Education & Experience:

• Bachelor s degree in Engineering (Computer Science, IT, or related technical field) or MCA.
• 5-6 years of total experience, with at least 3 years of relevant experience.
• Development or QA experience is preferred but not mandatory.

Skills:

• Proficient in working with system APIs and basic database structures.
• Strong knowledge of Agile frameworks and hands-on experience with tools like JIRA, Aha, etc.
• Familiarity with UX design tools such as Figma, Proto.io, or Sketch.
• Excellent analytical skills for transforming business needs into technical solutions.
• Strong documentation and communication skills, particularly for client interactions and technical reports.

Personal Attributes:

• Driven by results, with a proactive problem-solving mindset.
• Excellent interpersonal skills, with the ability to collaborate effectively across teams and manage client relationships.
• Strong organizational abilities to juggle multiple priorities and tasks.
• Passionate about product development and committed to delivering impactful solutions for educational institutions.

What We Offer

At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

• Learning & Growth: We support your professional development at every step.
• Cutting-Edge Technologies: Engage in pioneering and innovative projects.
• Global Opportunities: Expand your horizons & work on international assignments.
• Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
• Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
• 5 Days a Week: Embrace a healthy work-life balance.
• Group Health Insurance: Your health and well-being are our priority.
• Open Door Policy: Your ideas and feedback are always welcomed.
• Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.