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Operations Manager (Sales)
Serosoft Solutions
posted 2mon ago
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Job Description
Job Category: Non-Technical
Department: Sales
Job Location: Indore
Experience: 5+ years
About the Role:
The Operations Manager Sales will oversee operational processes within the Sales department, ensuring efficiency and alignment with business objectives. This role involves managing the sales operations team, analyzing performance metrics, and collaborating effectively to support sales growth.
Key Responsibilities:
- Sales Process Management :
- Develop and implement operational processes to support the sales cycle, ensuring efficiency and consistency.
- Manage CRM systems and ensure accurate tracking of sales pipelines and performance metrics.
- Monitor adherence to sales processes and identify opportunities for improvement.
- Data Analysis Reporting :
- Analyze sales performance data and provide actionable insights to the sales leadership team.
- Prepare regular sales reports, dashboards, and presentations for senior management using Microsoft Office tools.
- Utilize data to forecast trends and set sales quotas.
- Resource Optimization :
- Oversee the allocation and utilization of resources to maximize sales productivity.
- Work with IT and finance teams to ensure sales tools and technology are optimized.
- Sales Strategy Planning :
- Assist in developing sales strategies, ensuring alignment with business objectives and market conditions.
- Support annual and quarterly sales planning processes, helping to define targets and allocate resources accordingly.
- Collaboration Coordination :
- Collaborate with Sales, Marketing, and Customer Success teams to ensure smooth execution of sales strategies.
- Facilitate collaboration across teams for report generation, proposal development, and coordination of sales efforts.
- Ensure that the sales operations team effectively collaborates with other departments to achieve common goals.
- Training Development :
- Coordinate training programs for the sales team, focusing on tools, technology, and process improvements.
- Ensure continuous improvement through regular skills assessments and development opportunities.
Education and Experience:
- Master s degree in Business Administration, Sales, Operations Management, or a related field.
- 5+ years of experience in operations management, preferably in a sales or business development environment within the education technology sector or SaaS-based companies.
Skills Competencies:
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Strong analytical and problem-solving abilities.
- Excellent leadership and communication skills.
- Ability to work under pressure and meet deadlines in a fast-paced environment
Desirable Attributes:
- Experience working with enterprise-level sales teams.
- Familiarity with CRM systems (e.g., Salesforce) and sales automation tools.
What We Offer
At Serosoft, we believe in fostering a culture of innovation, collaboration and growth. Discover what makes Serosoft the perfect place to thrive:
- Learning Growth: We support your professional development at every step.
- Cutting-Edge Technologies: Engage in pioneering and innovative projects.
- Global Opportunities: Expand your horizons work on international assignments.
- Exciting Events Outings: Enjoy vibrant celebrations and team activities.
- 5 Days a Week: Embrace a healthy work-life balance.
- Group Health Insurance: Your health and well-being are our priority.
- Open Door Policy: Your ideas and feedback are always welcomed.
- Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it!
Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.
Employment Type: Full Time, Permanent
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based on 60 employees
Strict timing
Monday to Friday
No travel
Day Shift
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Serosoft Solutions Indore Office Location
Indore, Madhya Pradesh Office
506-509,Milinda Manor, 2 RNT Marg, Opp- Central mall
Indore, Madhya Pradesh
452001
452001
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