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2 ServiceNow Senior Technical Architect Jobs

Pipeline - ServiceNow Senior Technical Architect

9-11 years

Mumbai

1 vacancy

Pipeline - ServiceNow Senior Technical Architect

ServiceNow

posted 3mon ago

Job Description

Job Description
What you get to do in this role:
The Customer Outcomes Expert Services Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Customer Workflows based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
  • Participate in workshops with customers to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow Customer Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills/certifications on CSM (Customer Service Management) and/or FSM (Field Services Management) and/or Industry product offerings such as Telecommunications, Financial Services, HealthCare and Life Sciences for Customer Workflows
Qualifications
To be successful in this role you have:
  • 8+ years experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 50% OR Ability

Employment Type: Full Time, Permanent

Read full job description

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What Senior Technical Architect at ServiceNow are saying

Senior Technical Architect salary at ServiceNow

reported by 3 employees with 9-11 years exp.
₹52 L/yr - ₹56.5 L/yr
68% more than the average Senior Technical Architect Salary in India
View more details

What ServiceNow employees are saying about work life

based on 415 employees
84%
89%
75%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

ServiceNow Benefits

Submitted by Company
Annual Professional Growth Support
Financial & Retirement Benefits
Insurance, Health & Wellness Benefits
Perks & Discounts
Family & Parental Benefits
Generous Vacation & Time Off
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Food
Job Training
Gymnasium +6 more
View more benefits

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ServiceNow Mumbai Office Location

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Mumbai, Maharashtra Office
ServiceNow, Mumbai (Executive Centre) First international Finance Center, Level 3A, Plot No C-54 & C-55, G Block Mumbai 400051 Mumbai, Maharashtra
400051

Pipeline - ServiceNow Senior Technical Architect

9-11 Yrs

Mumbai

3mon ago·via naukri.com

Pipeline - ServiceNow Senior Technical Architect

9-11 Yrs

Mumbai

1mon ago·via naukri.com
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