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2 ServiceNow Senior Technical Architect Jobs
Pipeline - ServiceNow Senior Technical Architect
ServiceNow
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
What you get to do in this role:
The Customer Outcomes Expert Services Senior Technical Consultant is responsible for configuring the ServiceNow Platform in Customer Workflows based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.
- Participate in workshops with customers to assess current processes and establish future-state processes.
- Design and deliver ServiceNow Customer Workflows solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
- Provide oversight and unit testing of code developed by partner or customer employees.
- Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
- Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
- Provide feedback to product development to improve the product based on experiences gained with customers.
- Maintain skills/certifications on CSM (Customer Service Management) and/or FSM (Field Services Management) and/or Industry product offerings such as Telecommunications, Financial Services, HealthCare and Life Sciences for Customer Workflows
To be successful in this role you have:
- 8+ years experience as part of a professional services organization; or equivalent education/experience
- Ability to travel up to 50% OR Ability
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Technical Architect roles with real interview advice
What Senior Technical Architect at ServiceNow are saying
Senior Technical Architect salary at ServiceNow
reported by
3
employees
with 9-11
years exp.
₹52
L/yr - ₹56.5
L/yr
68%
more
than the average Senior Technical Architect Salary in India
View more details
What ServiceNow employees are saying about work life
based on 415 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ServiceNow Benefits
Submitted by Company
Annual Professional Growth Support Financial & Retirement Benefits Insurance, Health & Wellness Benefits Perks & Discounts Family & Parental Benefits Generous Vacation & Time Off
Submitted by Employees
View more benefits 
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ServiceNow Mumbai Office Location
Mumbai, Maharashtra Office
ServiceNow, Mumbai (Executive Centre)
First international Finance Center, Level 3A, Plot No
C-54 & C-55, G
Block
Mumbai 400051
Mumbai, Maharashtra
400051
400051
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