Senior Solution Architect

As the Senior Solution Architect reporting to the Director Consulting, you will be integral to a team that excels in crafting innovative solutions for both new and existing clients. In this role, your primary focus will be on leveraging data to fuel the architecture and strategy of Digital Experience Platforms (DXP). You will be instrumental in defining the technology and software architecture, with a special emphasis on how data-driven insights drive the design and implementation of client initiatives. Your expertise will guide the development of solutions that are heavily anchored in CMS, CDP, CRM, loyalty and analytics-intensive platforms, integrating ML and AI capabilities. The essence of our approach is centered around leveraging data, to create composable, insightful, and effective DXP solutions.

You Are:

• Client-Facing, often sitting face to face with prospective customers to shape technical and commercially viable solutions.
• A Mentor, you lead by example and challenge others to push their boundaries.
• A Self-Starter, you re an expert in your field but still eager to improve your skillset in the ever-evolving landscape of Omnichannel solutions.
• Collaborative, you enjoy working with several cross functional teams on a daily basis.
• An effective communicator, you have the charisma to command attention, strategize and problem-solve on your feet when needed with internal and external team members.
• You have a mastery of written language, able to deliver compelling technical proposals to new and existing clients.

Your Key responsibilities:

Here s what you ll be doing day to day

• Technical Solution Strategy: Discuss technical solutions with current clients, prospective clients and the internal team and provide innovative new ideas to create a functional and attractive digital environment. Contribute to our client s digital transformation strategies based on industry best practices. Participate as a subject matter expert in business development activities including but not limited to proposal writing and pitching in-person.
• Cross Functional Collaboration: You will be closely engaged with product vendor partners, client partners, strategists, and delivery engagement leaders to shape solutions towards clients explicit and latent needs. You will assess and recommend experience platform-oriented solutions, engineering solutions, and closely collaborate with a global distributed delivery team to convert client visions to reality.
• Architecting: Construct a technical architecture of multiple solutions fitting client s needs. Select and review technology frameworks, Identify, assess, and solve complex business problems through in-depth evaluation of variable factors.
• Communicate: Articulate the transition from current to future state in consideration of the future needs of the business, security policies and requirements. Break down complex business and technical strategies and roadmaps into consumable requirements for teams to execute against.
• Conceptualize: share knowledge and thought leadership to the rest of the organization, including recommendations on technical direction as well as team professional development. Research and present new technology trends
• Estimation: participate in discovery of technical project requirements, scope and provide recommendations for phased program delivery. Create or contribute to project delivery estimations based on your recommendations and provide realistic level of effort estimations.

Your Experience & Intangible Traits:

The ideal candidate for the Solutions Architect position will possess the following competencies:

• 12+ years of experience in design, development, and support of large-scale web applications.
• 5+ years of experience developing modern applications using cloud-native abilities of AWS, GCP or Azure
• 5+ years of experience in design and implementation of efficient data architectures, storage solutions, and data processing workflows, with a focus on stream processing, event queuing capabilities, and advanced CI/CD pipelines
• 3+ years of hands-on experience of working with CDPs, data lakes and analytics solutions, which extend or integrate with digital experience platforms. Experience with tools like databricks, snowflake, mparticle, treasuredata, braze will be a plus
• 5+ years of hands-on experience implementing customer facing applications. Experience in content management systems like Drupal+Acquia, Sitecore, Contentstack, or Adobe Experience Manager, exposure to larger MarTech ecosystem, customer engagement and loyalty platforms will be a plus
• 5+ years of experience in client-facing technology consulting roles, understanding business needs, translating into solution to help businesses with customer acquisition, customer engagement & retention
• 3+ years of experience designing and/or implementing Commerce Tools, Magento, Shopify or similar E-Commerce platforms. Experience in headless commerce solutions and composable architecture is a plus.
• Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences
• Ability to define conceptual technology solution and articulate the value of technology to drive creative marketing platforms and present technology solutions to both technical and non-technical clients
• Ability to methodically estimate technology execution scope of work in terms of budget and resources
• Ability to leverage existing technology tools plus additionally research and apply new and experimental technologies to achieve business goals
• Ability to translate client goals into achievable technical specifications
• Bachelor s degree in computer engineering, computer science, management information systems, mathematics or equivalent