Senior Process Associate

• Ability to understand the KYC requirements for individual customers when completing documentation inclusive Periodic Review, Client Onboarding and Trigger Review.
• Conduct clear and concise request for information ( RFI ) to customers to obtain specific information/documentation required to fulfill EDD
• Ability to understand and interpret customer conversations. It involves assessing customer responses, translating them to actionable insights that can be effectively translated to Risk Based Approach by mitigating all risks associated.
• Perform internal and external research on the customer to obtain and gather specific information and documentation that are crucial to build the customer profile and EDD (but not limited to geographic location, employment verification, Source of Fund, Source of Wealth, Negative News/PEP/Sanctions Screening and other information that may be pertinent to the EDD review)
• Ensure that key stakeholders are kept informed on progress or bottlenecks within the EDD Process
• Identify and make recommendations on process and policy improvements / clarifications to increase efficiency and accuracy

What You Will Need :

• 2 - 4 years experience working in EDD roles for Financial Services/Fin-Tech Sector
• Knowledge of CDD/EDD checks, BSA/AML laws/guidelines, aware of specific information/documentation required to fulfill EDD checks (e.g. Employment, Proof of Residency, Source of Funds, Source of Wealth etc.)
• Ability to conduct investigations using internal and open sources to remediate EDD data points and to independently research, analyze and recommend solutions to close open items/discrepancies.
• Strong interpersonal, analytical, and communication (verbal and written) skills in English to speak to internal stakeholders and customers
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ready to support in 24*7 environment
• Organized with a High level of attention to detail

• 2 to 4+ years experience working in Risk & Controls, Compliance, BSA and AML roles for Financial Services/Fin-Tech Sector
• Relevant Compliance certification such as Anti-Money Laundering Specialist Certification ( ACAMS )
• Specific experience with cryptocurrency products as a user and / or experience working in the digital currency industry
• Ability to conduct detailed investigations using Contractors and open sources to remediate compliance alerts and to independently research, analyze, and recommend solutions to close open items and discrepancies
• Knowledge of Global AML-KYC policy
• Prior experience working on CDDD, EDD, Transaction monitoring, Sanctions process for US banks or financial institutions.