WALK -IN Drive - Senior Process Analyst - Gallagher - 22nd Feb

JOIN us on a WALK IN DRIVE on Saturday 22nd FEB 2025 where we are looking for Senior Process Analyst Role

Interested candidates please fill the below form-

https://forms.office.com/r/aMgKaUtyJZ

Please NOTE: Candidates who have applied in last 1 Month are not eligible.

Skills Required-

• Graduates Only.
• Minimum 3+ Years experience into Healthcare Or General Insurance from BPO and KPO Domain.
• Excellent Communication skills

Role & Responsibilities

• Act as the primary point of contact for the branch (US onshore), providing comprehensive support
• Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures
• Responsible for end to end support of the policy lifecycle services
• Support a team of 4 - 5 Client Managers (~70 Accounts) at the branch
• Be a US Health Insurance domain expert to conduct end to end renewal activities
• Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience
• Co-coordinating with internal operations team to get the renewal activities completed on time
• Handle queries effectively, aiming to minimize re-work at service center
• Ability to identify risks, issues and successfully navigate through to completion
• Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once