Senior Merchandiser

Role & responsibilities

• Merchandiser will be responsible to handle clients, sometimes meet clients and develop customer relations through emails and telephonic conversations.
• Work towards arranging for fabric, cutting them, arranging for stitching and delivery.
• Arranging to see that the trims and accessories are available well before its requirement from respective purchase and stores department.
• Ensure that clients are updated on regular basis about their order status and also follow-up for documentation from clients regarding advances and other terms with respect to deliver and related charges.
• Help in upgrading companys reputation in the market by ensuring uncompromised quality product and satisfactory services.
• To obtain and process as many orders for embroidery and beading as well as stitched garments and follow through the directions perfectly
• Executing purchase orders for sampling and production received from our overseas merchandiser to get them done in Mumbai and shipped out
• Follow orders correctly to get correct beaded and embroidered sampling as requested by client • Planning the timelines for all orders for all processes from fabric purchase, embroidery, approvals, stitching and shipping
• Follow up on all processes to ensure timing is being followed
• Negotiate best costings on all processes
• To communicate everyday via email to our associate overseas merchandiser or clients on status of orders and any queries
• To give proper instructions to our Quality control people and oversee a perfect sampling and production
• To ensure all sampling and production happens in a timely and perfect manner
• To ensure that all pricing received from beader’s workshops is competitive to the market and the best prices available for the best quality
• To ensure precise beaded and embroidered swatches are sent when required to the overseas associate merchandiser for them to show clients
• To help accounts create accurate invoices to overseas associate merchandisers with accurate details and information