India Senior Operations Executive Visakhapatnam (Vizag)

Who are Inchcape.

At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere.

We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 240 proprietary offices, across 60 countries and a team of more than 2,500 committed professionals.

Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.

We embrace change and are open to new thinking and pushing for positive change in our industry.

Purpose of Job:.

Directly reporting to the Port Manager, the primary role for this position is to perform all functions relating to the Marine Services inclusive of Crew Logistics and Husbandry Operations, as well as the full range of support services to the Port Manager and adherence to excellence customer services in order to carry out the responsibility and to meet the expectation of the customer/principals.

This position should involved ensuring QMS standards are adhered to consistently in all operational activities, and to ensure required operation excellence in Marine Services are practice in order to meet and exceed the expectations of the customer.

Utilize OneDA & Optic as per Standard Operating Procedures.

Ensure accurate and effective operational and commercial information flow into as per SOP.

Execute all Marine Operations, Vessel Operations, Crew Logistics and other vessels husbandry activities of Vizag & Gangavaram Ports, Attending Inward/outwards formalities for all vessels at Vizag and Gangavaram Location and Attend vessel requirements such as ships spares handling, shore pass, provision supply etc Maintaining and Latest Procedure and Offshore Support Services Clearance.

Ensuring Zero facilitation/ gifts on board the vessel and NIL complaints from Master and Principals.

Preparation of Market Intelligence, LPG Vessel and Fertilizer reports or any other report required by the Management as and when required and reports Operations Coordinator ECI and Country Manager India.

Close watch on the Market and Port Updates reports to Operations Coordinator ECI and Commercial Team.

Ensuring all QMS and Health and Safety standards are being followed in case for all Operational activities.

Ensure Documentation Agents, Vendors (Launch and Transport) vendors adhere Inchcape Health and Safety standards in all accepts.

What youll do:.

Administrative and Clerical Support: Providing a full range of administrative and clerical Support to the Marine Services Manager to ensure smooth functioning of the business through Consistent, fair and equitable administrative practices and in congruence with the QMS standards of the ISS.

Administrative and Clerical Support: Providing a full range of administrative and clerical Support to the Marine Services Manager to ensure smooth functioning of the business through Consistent, fair and equitable administrative practices and in congruence with the QMS standards of the ISS.

Marine Coordination: Checking vessel / Cargo related statistical data for the purpose of verifying their Accuracy, completeness and compliance with established standards and making corrections as necessary and inform the Manager for further strategic action of any deviancy.

Liner Coordination: Must have basic knowledge on Liner functions which will assist to liner dept in communication and operationally to handling the counter functions.

Teamwork: Keeps other colleagues to be updated of progress made with discharge operations for the purpose of advising them promptly of any problems arise and to enable them to inform the Principals in good time.

Reporting: Monthly preparation and submission of Marine Services operational, report to the Principal, to provide updates of performance and any irregularities and to ensure monthly Submission of other operational, commercial and quality assurance reports.

Data Integrity: Supervising the integrity accuracy and timely updates and application of system to meet the Principalsrequirements and KPI within company set parameters.

Customer Service Excellence: Identify, understand and meet internal customer needs by demonstrating high level of commitment and applying maximum efforts to achieve results to the highest quality standards thus maintaining and exceeding customer satisfaction.

Applying promptly corrective actions to the service failures and ensuring that they do not reoccur in the future.

Coordination and documentation: Coordinates with the Marine Services Ops Executive to ensure a consistent, effective and professional delivery of services are taking place and consistent with customer instruction and prescribed corporate guidelines.

Marine Activities : Assisting marine activities / CLS Jobs / crew handling / preparing statement of expenses and forwarding the same to H.O.

HSSE Health, Safety, Security and Risk (Mandatory requirements).

Accountable for assessing HSSE risk and implementing risk controls within area of responsibility.

Accountable for reporting all accidents, incidents and near misses whether the persons are injured or not.

Taking action within area of accountability to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder while at work.

Ensure full compliance with the ISS HSSE Management System.

Who you are:.

Timely, friendly and approachable delivery of administrative services and excellent Do Management.

Good client satisfaction and positive feedback from team.

Strict adherence to the QMS policy and excellent utilization of Marine Services in all business.

Transactions and documentations.

Allocated work performed efficiently i e in line with required timelines & deadlines.

Data / documents prepared accurately as per deadlines with good attention to details.

Assistance and support provided to manager and colleagues.

Files are accurate, kept confidential and staff can locate easily when needed.

Promote cooperation and team spirit by supporting others, build effective relationship with division staff.

Knowledge, Experience and Skills:.

Experience of office management and interfacing with external service providers.

Strong written and verbal communications skills with the ability to convey messages to others when English is not their first language.

Competence user of full Microsoft Office package including Word, Excel and Outlook.

Why Inchcape Shipping Services.

We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve.

To reach the highest standards we depend on our people, their welfare, training, and expertise.

We realize the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:.

Global Perspective we connect the world and see the bigger picture.

The Power of People we rely on the strength of local agent knowledge and relationships.

Progress we adopt new thinking and push for positive change in our industry.

In return, we will offer you:.

A diverse range of benefits, depending on your geographical location.

Globally as a minimum you will receive:.

A retirement savings plan.

Life assurance.

Holiday starting at 22 days.

Healthcare.

Competitive salary.

Employee Assistance Programme.

Career development and progression opportunities.

Values Award celebration events.

Team building days.

Plus, much more!.

If you think that you have the right skills, knowledge, and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!.

#ISSthebiggerpicture.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity, and inclusion are at the center of everything we do.

We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society.

We acknowledge not only our legal but also our moral responsibility to ensure all groups have equality of opportunity.

Show more Show less