Executive/ Sr. Executive - IPD Billing & Dispatch

Roles and Responsibilities

Ipd billing executive/ Sr. Executive - Billing & Dispatch

Desired Candidate Profile-

Required a good candidate with professional personality, excellent communication and decision making skills.

Any graduate/Post graduate with 2-5 Years of mandatory experience in hospital billing processes.

If interested kindly call or share cv on whatsapp number 7200175988(Deepika Bhainsora)

Roles and Responsibilities :

To admit patients based upon defined criteria for admission & treatment in hospital for management of illness. There are the following duties and responsibilities of a duty manager:-

• Ensure proper admission process followed as per departmental manual.
• To do Counselling of all patients who has been advised admission and ensure conversion.
• 100% adherence to package & open billing, Estimate for cash & IPS patients and maintain consistency for all patients.
• Ensure proper documentation of all admitted patients
• Estimate tagging (100%)
• Ensure proper follow up of OT Patients for financial clearance with 75% deposit as per policy
• Without any failure daily Submission of cash , Credit Card and credit bills as per their scroll
• Undertake the TPA Counselling for all admissions
• Maintaining Admission TAT; (time taken from Counselling till patient was sent to ward)
• Minimize refund , vouchers correction
• Estimate Accuracy
• Minimize paper wastage
• Demonstrate empathy and helping attitude towards our entire customer.
• Emergency admission crowd handling.
• In night he would be taken as supporting manage on duty.
• Has to ensure a constant touch and Counseling of all attendant is done for adequate deposit of advance after the admission is done till discharge.
• Has to ensure that adequate advances have been deposited before admission file is made.
• Has to ensure that financial & medical Counseling is done of all patients coming to emergency.

• On Duties Responsibilities are:-
• To register all patients correctly & timely.
• Will be on rotational shifts.
• To maintain decorum & discipline.
• Talk to patients politely.
• To make patients entry in Hospitals system or in registers.
• Will pass on information regarding doctors fees.
• To ensure that the patient is accompanied with one hospital worker up to the room.
• To inform the nurse in charge of the selected ward/room and will ensure that the bed is ready before the patient is dispatched to that room.
• To be responsible for doing bookings for OPD consultation & admission.

Administrative Responsibilities

• Responsible for the general upkeep of the department.
• To maintain interpersonal relations with the concerned departments for smoother flow of work
• To display warmth & care while interacting with customers/patients.
• To familiarity with all instruction manuals & guidelines at your workplace applicable to your role.
• To keep reporting head informed of significant customer related incidents in the department.