Senior Engineering Manager - Merchant Experiences

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a hybrid position. You ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

Join our team

Here at GoDaddy, the Merchant Experiences Team exists as the cornerstone of our commitment to empowering merchants and enhancing every interaction they have with our platform. This team is tasked with orchestrating an exceptional, seamless, and consistent experience across all touchpoints where our tools, functionality, and features are offered. Through thoughtful design, insightful analytics, and close collaboration across departments, we deliver a cohesive user journey that simplifies, inspires, and supports merchants every step of the way. Our mission is to enable experiences that resonate deeply with our merchants.

We are currently looking for an experienced, highly motivated, and focused Senior Software Engineering Manager to join the commerce Merchant Experience team to help build and maintain product experiences and capabilities for our commerce customers. We expect the candidate joining us in this position to hit the ground running, focus on hiring and building a team around him while also ramping up on our extensive product base.

This individual will join us on our journey to build and scale our experience capabilities that deliver world-class interfaces and tools to our merchant, retail and individual partners improving their customer journey, pushing for operational efficiency and execution. Become part of a team that builds a platform with the best engineering practices that deliver beautiful, high-quality experiences for our customers!

What youll get to do

• Lead teams of different experience levels and mentor and coach accordingly
• Evaluate the architecture and work with the team to understand current engineering gaps and opportunities to evolve our technology stack
• Continuously improve productivity and sustainability with great coding, QA, and release processes, coaching less experienced team members
• Partner with the product engineering teams to evaluate and design resilient, scalable, and highly available solutions
• Develop cloud-native solutions to continuously harden our platform and cloud infrastructures at scale
• Solve complex business problems by utilizing disciplined development methodology, producing scalable, flexible, efficient, and supportable solutions using appropriate technologies
• You will be a part of our development team and actively participate in all phases of the software development lifecycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support
• Identify and communicate progress and risks to leadership monthly
• Drive quarterly and yearly roadmap planning
• Handle On-Call rotation, production issue investigation, and post-mortems

Your experience should include...

• 5+ years of engineering management or leadership experience
• 8+ years of software development experience with NodeJS ecosystem, React, and Typescript
• Experience with Docker, EmberJS, Testing, CICD, Git, Relational and no-SQL Databases
• Proven track record in architecting and developing distributed systems using cloud technologies
• Hands-on technical experience leading engineering teams working with off-shore product teams and setting technical direction for all their engineers
• Experience with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence)

You may also have

• Bachelors degree in Computer Science, Mathematics, or other tech programs or related experience
• Experience with software delivery platforms and application monitoring tools (Kubernetes, Spinnaker, Datadog, AppDynamics, or similar)
• Experience with hosting solutions such as Managed WordPress, WooCommerce, cPanel, Plesk, or other platforms

Weve got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustleNo problem. We love entrepreneurs! Most importantly, come as you are and make your own way.