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1 Jio Senior Digital Repair Specialist Job

Senior Digital Repair Specialist

3-5 years

₹ 2.5 - 3.75L/yr

Coimbatore

1 vacancy

Senior Digital Repair Specialist

Jio

posted 24d ago

Job Role Insights

Flexible timing

Job Description


1. Interact with customers on handset related issues,

2. Troubleshoot handset defects,

3. Handle handset related queries,

4. Record job entry in Customer Relationship Management portal,

5. Upgrade software of handsets,

6. Assemble / dismantle smartphones - unibody/duobody,

7. Repair handsets by changing screen, speaker, mic, camera etc

8. Repair handsets by PCB swap, charging connecter replacement etc,

9. Deposit of cash collected through service,

10. Verify handsets for exchange


Skills and Competencies


1. Customer Focus,

2. Communication skills,

3. Problem Solving skills,

4. Handset repair skills,

5. Knowledge of spares operations,

6. Knowledge of CRM Systems


Education Required 10+2 / ITI / Diploma, Certification in Device Care (Preferred)


Experience Required 3 - 6 years



Employment Type: Full Time, Permanent

Read full job description

Jio Interview Questions & Tips

Prepare for Jio Senior Digital Repair Specialist roles with real interview advice

What Senior Digital Repair Specialist at Jio are saying

3.5
 Rating based on 18 Senior Digital Repair Specialist reviews

Likes

Nothing to say 👎

Dislikes

This company is one of the worst places to work. The work-life balance is non-existent, and employees are constantly overburdened with unrealistic expectations. The work culture is toxic, filled with rampant favoritism, internal politics, and biased decisions that leave hard-working employees feeling undervalued and demotivated. Gro..Read More

  • Skill development - Bad
  • +4 more
Read 18 Senior Digital Repair Specialist reviews

Senior Digital Repair Specialist salary at Jio

reported by 31 employees with 2-12 years exp.
Lock Unlock
₹1.6 L/yr - ₹3.5 L/yr
7% less than the average Senior Digital Repair Specialist Salary in India
View more details

What Jio employees are saying about work life

based on 22.7k employees
55%
71%
55%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Jio Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

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Jio Dumka Office Location

View all
Dumka Office
Reliance, Reliance, Sarai Rd Dumka
Jharkhand 814101

Senior Digital Repair Specialist

3-5 Yrs

₹ 2.5 - 3.75L/yr

Coimbatore

24d ago·via naukri.com

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