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1 ArisGlobal Senior Consultant Job
Senior Consultant
ArisGlobal
posted 2mon ago
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Flexible timing
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Job Description
Job Description
Role : Senior Consultant/ Consultant
About the Company - ArisGlobal is a dynamic and growing global software company dedicated to serving the Life Sciences industry (pharmaceutical, biotechnology and medical device) in the management of their clinical trials, drug safety and regulatory information. Our global team - located in major corners of the world - includes some of the industry s leading authorities, subject matter experts and experienced professionals in their respective areas of life sciences. All are focused on advancing our innovative and market-proven solutions and services. We are growing quickly and looking for people with the best blend of experience, knowledge, talent, and ambition to join our team. If you are committed to making a difference and have the skills and experience to make things happen then you should consider joining ArisGlobal.
Experience Required: 3-8 years
Work Location: Mysore/ Bangalore (Karnataka)
Shift: Flexible to work in different shifts
Department: Managed Services @AG
Responsibilities:
- Manage change/ service requests coming from end users/clients using ArisGlobal products
- Take complete ownership of change ticket resolution and co-ordinate on maintenance activities of the ArisGlobal Safety system and supporting applications
- To work with various ArisGlobal product & application installation and configuration, data corrections, customizations involving Oracle/Postgre Database scripts or Java Scripts.
- To address the customers on technical questions regarding the use of and troubleshooting of our products.
- To be a point of contact for customers/ stakeholders of Arisglobal
- Work on customer specific or product specific or internal function specific end to end product deployments/upgrades
Prerequisites for the role:
- 3- 8 years of working experience in Software applications ARISg/LSMV or other PV System
- Good knowledge of configuration, E2B Gateway set up, Distribution rules update
- Experience in application support (Level -2), change management, JIRA or other ticketing tools
- Good to have experience in incident or service request management
- Proficient level of working knowledge on writing PL/SQL queries, Jscript, PostgreSQL
- Experience in handling customer interactions, end users over multiple time zones
- Good knowledge on Pharmacovigilance process
- Demonstrate sense of ownership and independent responsibility.
- Exhibit interest towards customer support and customer satisfaction
- Excellent attention-to-detail and communication/ interaction skills
- Good project management skills, with the ability to coordinate with internal and vendor teams, infrastructure teams
Preferred Skills:
- Oracle PL/SQL, JavaScript, PostgreSQL, SQL server
- JIRA, HP ALM, Linux/Unix, XML
- Good to have AWS Basics, AWS RDS
- Application support, Change Management, CSV Process
- Knowledge of CFR Part 11, EMEA Annexe 11 Process
- Experience/Interested in PV, Lifesciences domain
Education:
- Bachelor of Engineering - Computer Science / Information Science.
(Candidates with other specialization are encouraged to apply)
- Master of Computer Application (MCA)
Employment Type: Full Time, Permanent
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People are getting interviews at ArisGlobal through
People are getting interviews through
(based on 23 ArisGlobal interviews)
Job Portal
Recruitment Consultant
Referral
Campus Placement
Company Website
Walkin
43%
17%
9%
9%
9%
4%
9% candidates got the interview through other sources.
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Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What Senior Consultant at ArisGlobal are saying
Rating based on 21 Senior Consultant
reviews
Anonymous · Data Science & Machine Learning
in Bengaluru
Likes
No,there is no work culture and no work life balance
Dislikes
Everything poor management, office politics, work life balance ,treated there employees like bonded labour
Read 21 reviewsSenior Consultant salary at ArisGlobal
reported by
185
employees
with 4-8
years exp.
₹5
L/yr - ₹18
L/yr
39%
less
than the average Senior Consultant Salary in India
View more details
What ArisGlobal employees are saying about work life
based on 353 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ArisGlobal Benefits
View more benefits
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