Senior Business Manager - Product Quality

• Jointly with the Product & Business leadership set the company direction on retention improvement.
• Present to the CEO about the progress we are making on the Product Quality charter
• Communicate priorities and key design decisions with stakeholders with your excellent verbal, written & visual communication skill.
• Mentor, motivate & provide direction to a team of managers, associate managers and associates.
• Think of the bigger picture, have a holistic view while also diving deep when required.
• Plan & manage the growth & development of your team members, while always inspiring them to push boundaries.
• Define KRAs & goals for the team and individuals.
• Communicate priorities and key design decisions with stakeholders with your excellent verbal, written & visual communication skill.

What you will need

• Bachelors Degree & preferably Masters degree
• Contextual understanding of e-commerce business
• At least 6+ years work experience with a track record of delivering results across different setups.
• Experience with startups and fast-paced environments is an added advantage.
• 3+ years of proven track record in problem solving and program management experience with at least 2+ years in leading teams.
• Experience working with cross-functional teams and stakeholder management.
• Experience in working on Qualitative and quantitative data with consumer insights to extract the underlying user needs, and then driving problems to solutions and opportunities
• Deep understanding of business and customers.
• Experience working with cross-functional teams and stakeholder management.
• Demonstrate quick career progression either within the same company or across companies.
• Deep understanding of business and customers.
• Excellent verbal and written communication skills with the ability to communicate and articulate decisions clearly and concisely to various audience