Senior Associate - IT

REPORTING TO: Senior Manager

REPORTING LOCATION: Bangalore

WORKING LOCATION: Bangalore

SUMMARY OF ROLE AND OBJECTIVES:

As a Systems Engineer, you will be responsible for managing and maintaining our infrastructure. With a focus of automation or permanent fix on issues. You must be able to work in and adapt to a fluid, fast-paced environment. You must have strong communication, collaboration, and technical skills.

ROLE OBJECTIVES:

Specific Assignments:

• Setup and maintain cloud/OnPrem Infrastructure:
  • Maintain existing systems in the cloud
  • Monitor the health of all systems in the cloud On Prem system
  • Check that all systems are complaint to company standards
  • Administrate the cloud permissions and support segregated Sites/Zones
  • Work in a team of engineers distributed over multiple locations
  • Good Knowledge on Windows/Linux Troubleshooting
  • Monitor platforms from an availability, security and performance aspect
  • Share your knowledge and expertise within the company

Required

• Proficiency in Windows Server, Linux, and Patching
• Understanding of TCP/IP, DNS, DHCP,
• Knowledge of scripting languages like PowerShell, Bash, or Python to automate tasks.
• Basic knowledge of database systems like SQL Server, MySQL, or Oracle.
• Experience with monitoring tools like site 24x7 or any tool
• Hands on Experience in Azure Cloud, GCP is good to have
• Good Knowledge in VMware vSphere (ESXi and vCenter)
• Worked on Incident/Request management tool like Service Now
• Understand the applications and Dependencies in terms of services, infra resources.
• Ability to come up with new technologies, methods and ideas, and guiding the team for further implementations.

EXPERIENCE REQUIRED:

7+ years of Infrastructure management with minimum of 2 Years in Azure/GCP Cloud

Primary Skills

• Azure Mandatory ( Windows Linux OS Skills)
• Scripting/Automation
• VMware (Good to have and will be exempted if candidate is very strong in Azure)

Secondary Skills

• Windows/Linux Patching
• Active Directory Knowledge

Soft Skills

• Problem-Solving: Ability to diagnose and resolve server-related issues efficiently.
• Communication: Clear communication skills to interact with team members and users.
• Attention to Detail: Keen eye for detail to ensure system configurations are correct.
• Time Management: Ability to prioritize tasks and manage time effectively.
• Teamwork: Collaborative mindset to work with other IT professionals and departments.

Certification:

• Microsoft Certified: Windows Server (various levels)
• VMware Certified Professional (VCP)
• Cloud certifications in Azure/GCp public cloud (Good to Have)

Qualifications

• Certification ITIL Foundation V3 highly appreciated, but not mandatory
• Languages: Fluent English