AR & Sr AR Caller

Role & responsibilities

• Manage A/R, Denials and Rejections accounts by ensuring effective and timely follow-up.
• Understand the client SOP/requirements and specifications of the project.
• Perform pre-call analysis and check status of the insurance claim by calling the payer or utilizing insurance web portal services for the outstanding balances on patient accounts and take appropriate actions towards claim resolution.
• Post adequate documentation on the client software.
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact.
• Ensure to meet the productivity goals along with the quality standards.

Preferred candidate profile

• Exp: 1-4 in AR Calling
• Must have Good Communication Skills
• Strong Knowledge in Denial Management
• Hospital Billing experience is preferred

Perks and benefits

• Cab , Pick and drop is provided
• Attractive Incentive plans