Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Premium Employer

Microland

Compare

3.5

based on 1.6k Reviews

Video summary

37 Microland Senior Administrator Jobs

Digital Security - Senior Administrator (FW1)

Microland Limited

3.5

based on 1.6k Reviews

3-7 years

₹ 6 - 12.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Digital Security - Senior Administrator (FW1)

Microland

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Hospital Administration Safety Analysis Linux System Administration Office Administration Fire Safety

+ 7 more

Job Description

Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings.
2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome.
3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians.
4.Process Compliance:
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process
- Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report)
- Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined)
- Ensure tickets are closed post user/customer communication
- Maintain inventory of Network equipments and links
- Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Employment Type: Full Time, Permanent

Read full job description

Microland Interview Questions & Tips

Prepare for Microland Senior Administrator roles with real interview advice

What Senior Administrator at Microland are saying

4.1

Rating based on 34 Senior Administrator reviews

Anonymous · Other in Bangalore / Bengaluru

Likes

Managers are good

Job security - Good

Dislikes

Shift managers and sdm.

Salary - Bad

+4 more

Read 34 Senior Administrator reviews

Senior Administrator salary at Microland

reported by 267 employees with 3-10 years exp.

₹3 L/yr - ₹14 L/yr

19% less than the average Senior Administrator Salary in India

View more details

What Microland employees are saying about work life

based on 1.6k employees

60%

49%

67%

85%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare Microland with

Wipro

3.7

Compare

HCLTech

3.5

Compare

Tech Mahindra

3.5

Compare

TCS

3.7

Compare

Infosys

3.6

Compare

LTIMindtree

3.8

Compare

L&T Technology Services

3.3

Compare

Cyient

3.6

Compare

Persistent Systems

3.5

Compare

Mphasis

3.4

Compare

3i Infotech

3.4

Compare

Sify Technologies

3.9

Compare

NeoSOFT

3.9

Compare

Newgen Software Technologies

3.7

Compare

Clover Infotech

3.6

Compare

Sonata Software

3.4

Compare

Happiest Minds Technologies

3.7

Compare

Prodapt

3.6

Compare

Test Yantra Software Solutions

3.2

Compare

Mastek

3.5

Compare

Similar Jobs for you

Resident at Cherry Bricks

Bangalore / Bengaluru

1-6 Yrs

₹ 3-8 LPA

Senior Administrator at Microland Limited

Bangalore / Bengaluru

4-9 Yrs

₹ 8-9 LPA

Sme Associate at Microland Limited

Bangalore / Bengaluru

3-5 Yrs

₹ 5-7 LPA

Security Supervisor at HILTON

Surat

7-8 Yrs

₹ 9-10 LPA

Security Officer at DEESAN AGRO-TECH PRIVATE LIMITED

Dhule

2-6 Yrs

₹ 5-9 LPA

Security at IP4 Networkers

Bangalore / Bengaluru

1-5 Yrs

₹ 3-8 LPA

Specialist at Cargill India Pvt. Ltd.

Gurgaon / Gurugram

3-6 Yrs

₹ 5-7 LPA

Security Supervisor at EAGLE DETECTIVE AGENCY PVT LTD

Bangalore / Bengaluru

1-4 Yrs

₹ 4-7 LPA

Security Manager at Jindal Stainless

Jajpur

5-8 Yrs

₹ 10-20 LPA

Senior Administrator at Microland Limited

Pune

4-9 Yrs

₹ 8-9 LPA

Microland Bangalore / Bengaluru Office Location

View all

Bangalore / Bengaluru (1)

Bengaluru Office

Headquarter

Microland, 1B, Ecospace, Outer Ring Road, Off RMZ Ecospace Internal Rd, Adarsh Palm Retreat, Bellandur Bengaluru
Karnataka 560103