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10 Segment System Jobs

Product Designer, Design Systems

4-6 years

Remote

1 vacancy

Product Designer, Design Systems

Segment System

posted 3mon ago

Job Description

In this role, you will be empowered to create a best-in-class and inclusive-by-default UX platform, Paste, that helps designers and engineers express and build sophisticated user experiences. Your work will involve defining and designing robust, easy-to-use, and reusable components, patterns, and flows. You ll think platform-first, and prioritize high-quality communication and great documentation. You ll be part of creating a UX platform to power the next generation of the Twilio customer engagement platform, used by internal Twilions and Twilio customers.
About the team
The Design Systems team is a platform that serves internal and external customers by delivering tools and processes that enable great customer experiences. The team powers critical parts of Twilio s current products and is responsible for designing the next generation of its user experiences.

Skills & responsibilities
  • Design and ship high-quality user interfaces, components, and patterns in a systematic, detail-oriented way. Ensures the coded implementations are consistent with designs.
  • Proficient in maintaining component and style libraries in Figma.
  • Has a solid understanding of visual design, typography, color, and hierarchy.
  • Has a strong interest in creating beautiful, accessible experiences, and has an eagerness to learn and apply WCAG 2.1 AA guidelines.
  • Use research and evidence to improve and evaluate solutions for customers, developers, and designers.
  • Contribute candid feedback to design critiques throughout the UX team to support designers in building polished customer experiences.
  • Collaborate frequently with UX, Engineering, Brand, and Product to ensure a cohesive design language across the entire customer experience.
  • Create clear, concise documentation to align expectations, goals, and guidelines among cross-functional teams.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
  • Demonstrated ability to design and refine comprehensive user-centered designs, collaborating seamlessly with cross-functional teams to ensure exceptional user experiences across products.
  • Ships high-quality user interfaces and flows in a systematic, detail-oriented way. Ensures the coded implementations are consistent with designs.
  • A portfolio showcasing a breadth and depth of projects that highlight mastery in tackling complex design challenges, with a focus on driving strategic design decisions and delivering impactful solutions.
  • Actively advocates for and implements best practices in design and research methodologies, influencing organizational strategy and decision-making at a senior level.
  • Fosters a culture of continuous improvement through constructive feedback and effective communication.
  • Strong communication, facilitation, and presentation skills.
  • Proven ability to excel in fast-paced environments, with a track record of driving initiatives forward with resilience and adaptability.
Desired:
  • Has 4+ years of industry experience and a related degree or equivalent experience in software interface design and/or development. Bachelor s or Master s in the field of Human Computer Interaction or Design is a nice to have.
  • Experience at a SaaS software company serving B2B customers.

Employment Type: Full Time, Permanent

Read full job description

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