This position is needed to help Twilo develop and deliver new capabilities in the Twilio Messaging platform. You will be a member of a scrum team who will design, implement, own and operate their microservices end to end in the cloud and develop front end for the web mobile application. You will play a key role in setting up and building out the engineering capacity and capability in the Bengauluru office and build a center of excellence for the Messaging business unit. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world s most trusted customer engagement platform.
Responsibilities
In this role, you will:
Design, develop, test and deploy Messaging features and services in AWS cloud.
Own reliability of your services, respond to incidents and participate in on-call rotation and conduct RCAs for incidents.
Work with Architects and decompose high level requirements into granular user stories.
Meet SLA/SLO/SLI for your services.
Meet Definition of Done for the software you build.
Refactor and reduce technical debt in your services.
Write automated unit and integration tests in a continuous integration and delivery environment.
Manage your work through the use of Github, Jira, and Twilio s build/deploy systems.
Collaborate with other team members, including Product leadership, influence, own, and improve the Messaging platform.
Actively participate in Design, Code review, Backlog grooming, Agile ceremonies and work with peers to meet team s sprint commitments.
Work independently or with your team to troubleshoot/determine resolution for issues in your teams domain.
Be responsible for documentation of projects you work on.
Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor s or Master s degree in Computer Science or related industry experience.
2-4 years of experience developing highly-available, secure, native cloud enterprise SaaS web applications in JavaScript, React or Angular, HTML, Nodejs, Java.
Experience with Micro Frontend architecture and implementation.
Experience with browser APIs (REST, GraphQL, GRPC, and Protobuf) and optimizing front end performance.
Experience with plug-in architectures in client-side applications.
Experience with AWS, GCP or other public cloud infrastructure platforms.
Experience building highly scalable, real time, distributed systems based on microservices architecture.
Experience with container technologies - Docker/Kubernetes.
Experience implementing modern automated testing and CI/CD pipelines.
Champion of good engineering habits: development and test techniques, security, automation.
Ability to deep dive and solve complex production issues.
Positive attitude and aptitude to learn and execute quickly in a small team.
Iterative development and deployment, Scrum and Agile methodologies.
Communicate clearly and concisely, orally and in writing.
Desired:
Experience with Nx, Nestjs, microservices, SQL/NoSQL databases and caches
Experience with releasing open-source JavaScript libraries via npm
Deploying cloud applications in a multi region environment.
Ability to influence and build effective working relationships with all levels of the organization.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Approximately 5% travel is anticipated.