AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
2 SEESHA Jobs
Donor Relations Executive
SEESHA
posted 3+ weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Build good relationships with donors/beneficiaries to support them with their queries.
- Thank donors for their contributions and handle all kinds of donor communications.
- Attend inbound and outbound calls; make follow-up calls for transaction failures.
- Provide secondary support to activities related to donor management software (CRM):create CRM entries for new donors, update donor details, and keep the database up-to-date.
- Provide CRM support for online donations.
- Communicate with donors on donation statuses and provide quick responses through WhatsApp/SMS-es.
- Handle enquiries on receipt books/charity requests and respond accordingly.
- Support ID creationpassword resets, granting access privileges, etc. in the software used for donor relations.
- Graduate in any discipline.
- 2+ years experience in handling customer service preferred.
- Good working knowledge in MS Office.
- Knowledge of more than two Indian Languages will be an added advantage.
- Verbal and written communication proficiency in English.
- Persuasive Communication Skills.
- Relationship building skills.
- Ability to multitask.
Employment Type: Full Time, Permanent
Read full job description What people at SEESHA are saying
What SEESHA employees are saying about work life
SEESHA Benefits
View more benefits
Compare SEESHA with
Magic Bus India Foundation
CARE
Dr. Reddy's Foundation
World Vision
Labournet Services
ICICI Foundation for Inclusive Growth
Save the Children
Naandi Foundation
Azim Premji Foundation
SOS Children's Village
Childline India Foundation
Medecins Sans Frontieres
Pradan
Don Bosco Tech Society
Population Services International (PSI)
Teach For India
American India Foundation
Sankara Nethralaya
BAIF Development Research Foundation
HCL Foundation
Similar Jobs for you
Donor Relations Executive
2-4 Yrs
Ranchi, Chennai, Coimbatore
Telecalling, Customer Service, Writing +13 more
Head - Fund Raising
7-10 Yrs
Ranchi, Chennai, Coimbatore
Sales, Networking, CSR +4 more
