Senior Business Analyst

Grade Level (for internal use):

S&P is looking for a Senior Business analyst to work with clients to ensure that our software platforms for trade reporting and analytics, Cappitech, are fully delivered and address client s business requirements.

Activities in the role will include understanding client and regulatory requirements, translating those requirements into product feature and system requirements, and collaborating with the internal development team to successfully deliver our solutions according to client needs as well as to continually improve the entire client experience.

Responsibilities:

Gather, analyze and document business requirements
Solicit customer feedback on product and services to identify areas of product improvement
Perform data mapping to identify data gaps and work with business users to source the additional information required
Work with the development team to design and develop the solution to meet the business requirements
Provide business, technical, and product knowledge in support of post-sales activities in order to ensure customer satisfaction
Educate clients on existing and new product features and how those features can support their business growth

What We re Looking For:

A highly motivated, disciplined, confident team player who is delivery focused and committed to high quality output
Bachelors or masters degree in business administration, technology, or similar discipline
6-9 years of experience in financial markets business or fintech
Strong problem solving and analytical skills
Must be an excellent written and verbal communicator in English
Able to easily adapt communication style in different situations
Outstanding interpersonal skills
Understanding of the trade lifecycle for major financial asset classes across securities, exchange-traded, and OTC derivatives
Understanding of and experience in regulatory reporting
Basic SQL is desirable
Able to listen, learn quickly and demonstrate initiative