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5 Securitas Jobs

General Manager Operations

10-15 years

Gurgaon / Gurugram, Bangalore / Bengaluru

1 vacancy

General Manager Operations

Securitas

posted 2mon ago

Job Description

Business Performance

  • Ensure achievement of region's profitability targets & Revenue targets
  • Ensure achievement of financial targets of the branch & region including collections and price increase
  • Accountable for growth and retention of key and core accounts
  • Conduct receivables analysis and initiate cancellation of nonpaying clients
  • Monitor and control expenditure and overheads of the branch
  • Ensure proper maintenance of accounts of the branch
  • Ensure timely & accurate submission of monthly MIS
  • Recommend approval of bills for direct reporting staff
  • Reconcile man hours, paid vs. bills outstanding based on actuals

Operations Management

  • Strategic planning to monitor the risk/ threat prospective of various high value clients
  • Directly accountable for planning and organizing branch operations
  • Ensure proper commencement of new assignments
  • Monitoring of quality management in operations
  • Review & survey of all A+ sites and review of security arrangement
  • Monitoring feedback/scorecard received from clients
  • Review investigation & incident reporting

Client Relationship Management

  • Strive to understand customer's needs and deliver the right/customized solution
  • Build effective customer relationships, ensure customer satisfaction and promote company’s image
  • Conduct all surveys and client requested security audits
  • Ensure satisfaction and retention of existing clients
  • Regular meeting with clients for performance feedback
  • Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight
  • Responding to customer's queries and concerns promptly

Leadership & HR

  • Monitor roster to ensure no abnormal entries & have internal control on preparation & distribution of wages
  • Monitor & review grievances handling procedure
  • Monitor personnel & HR matters
  • Ensure adherence to quality policy statement
  • Review performance of the various teams
  • Ensure implementation of HR & training policies

Health & Safety

  • Ensure observance to highest standards of Securitas health & safety norms in all areas of work
  • Promote awareness within the team on safe working procedures
  • Contribute to development of safe work procedures

Desired Candidate Profile:


Employment Type: Full Time, Permanent

Read full job description

Securitas Interview Questions & Tips

Prepare for Securitas General Manager Operations roles with real interview advice

Top Securitas General Manager Operations Interview Questions

Q1. How to perform a hire candidates at his deployed location
Q2. what are the barriers of physical security?
Q3. Technical aspects of security and guard deployment
View all 16 questions

What people at Securitas are saying

4.1
 Rating based on 4 General Manager Operations reviews

Likes

Job security, appraisals are good here

  • Job security - Good
  • +4 more
Dislikes

No skill development programmes done at all... Others benefits are very very low.

  • Skill development - Poor
Read 4 General Manager Operations reviews

General Manager Operations salary at Securitas

reported by 18 employees with 14-25 years exp.
₹12.2 L/yr - ₹24 L/yr
40% less than the average General Manager Operations Salary in India
View more details

What Securitas employees are saying about work life

based on 394 employees
54%
39%
43%
96%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Securitas Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Cafeteria
Work From Home +6 more
View more benefits

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Securitas Bangalore / Bengaluru Office Location

View all
Bengaluru Office
# 213, 4th Cross Rd, B Channasandra, East of NGEF Layout, Kasturi Nagar, Bengaluru, Karnataka 560043, India Bengaluru
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