Field Service Engineer / Project Executive / Project Engineer

Field Service Engineer - Project Executive / Project Engineer - Internal Quality & Client Service

-Installation, Commissioning & Service of products at the client site
-To Perform all on-site activities related to installation, repair, overhaul, dismantling, assembly, management and maintenance of Instruments
-To Track and document the progression of the site work including MoM.
Inspection & Fault Finding & Corrective action implementation at component level
-Maintaining regular technical & Techno Commercial communications with customers to ensure resolution & proper follow-up.
-Utilizing the escalation process to resolve customer service delivery issues.
-Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
-Interfacing with both internal team members and external customers as part of a solution-based service process.
-Conducting in-house product & quality testing
-Product delivery & packing coordination work with the team members
Project Related Technical Documentation Pre / During and Post Order -To extract requirement , Prepared and Reviews customer requests for proposals
-Assemble electronic components, subassemblies, products, or systems
-Co-ordination with manufacturing team & fosters a collaborative work environment.
-Project management, creating technical proposals, and building cost sheets i.e. managing Project & Client Related Documentation
-Maintaining tools and test equipment and ensuring they are properly calibrated.
-Work with the electronics team member on the live projects as a support
Technical training , Verification, testing and process development using engineering principles and methods.