Analyst - IT

Roles and Responsibilities

1. Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS etc. Install and configure hardware and software components
2. Upgrade systems to enable compatible software
3. Install and upgrade antivirus software
4. Test and evaluate new technology
5. Perform tests on new hardware and software
6. Troubleshoot hardware and software issues
7. Analyze IT requirements and provide objective advice on the use of IT
8. Set up new user accounts and profiles and handle password issues

Desired Candidate Profile

1. Bachelor's degree in computer science or engineering or related field, preferred
2. 3-5 years of experience in a similar role
3. Experience troubleshooting systems
4. Skilled in database programming and software installation
5. Proficient with MAC and OS
6. Excellent written and oral communication skills
7. Familiar with a range of software and hardware
8. Excellent in dealing with network / server / system related issues