Assistant Manager - Sales Support

Key Responsibilities/Deliverables (Min 4 need to be filled in decreasing order of importance) 1 To provide prompt support for Smart meters getting deployed at Jharkhand & Tripura (through Techno) 2 Assisting in field support activities for Smart meters at Assam (Intellismart & Adani) 3 Assistance during Sample meter testing at WBSEDCL, APDCL, CESC, Tata Power Odisha Utilities 4 Software (BCS) support to the Customers 5 Service Complaints & Support related activities at WBSEDCL Labs & Stores, CESC, Tata Odisha Utilities & PGCIL 6 Payment & BG related follow-ups with Utilities, MRC/SRV collection from Utilities Stores, Seals collection from Customer s (Tata-Odisha) Stores

Functional Competencies

Behavioural Competencies

1. Knowledge in Energy metering
2. Field experience of meter installation sites
3. Flair on communication to support Smart meter functioning

1. Good communication skill
2. Acumen to learn quickly
3. Prompt on-field support & decision making