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526 Schneider Electric Jobs

Senior General Manager

12-13 years

Gurgaon / Gurugram

1 vacancy

Senior General Manager

Schneider Electric

posted 11hr ago

Job Description

Operational Leadership:
  • Strategic Oversight: Provide strategic direction for Digital Buildings Services Operations, aligning departmental goals with corporate objectives.
  • O perational Efficiency: Identify and implement best practices to enhance operational processes, ensuring efficiency and effectiveness across all service offerings.
Team Management:
  • Leadership Development: Recruit, train, and mentor a high-performing team, fostering an environment that encourages professional growth and innovation.
  • Performance Management: Establish clear performance expectations and conduct regular performance reviews to drive accountability and continuous improvement.
Strategy Development:
  • Initiative Planning: Develop and execute strategic plans for Ecocare and Modernization initiatives aimed at enhancing service delivery and exceeding customer expectations
  • Market Analysis: Conduct thorough market analysis to identify emerging trends, competitive landscape, and customer needs to inform strategic decision-making.
Tendering Oversight:
  • Proposal Management: Oversee the entire tendering process, ensuring the development of competitive, compliant, and profitable proposals that align with customer requirements and Schneider Electric s strategic goals.
  • Stakeholder Collaboration: Work closely with cross-functional teams to gather insights and data necessary for successful tender submissions.
Customer Success Management:
  • Engagement Strategies: Lead customer success initiatives to ensure high levels of customer engagement, satisfaction, and retention through proactive relationship management.
  • Feedback Mechanisms: Implement robust feedback mechanisms to capture customer insights and integrate them into service improvement strategies.
Performance Metrics:
  • KPI Development: Establish and monitor key performance indicators (KPIs) to assess operational success and customer satisfaction levels.
  • Data-Driven Adjustments: Utilize data analytics to make informed decisions and adjustments to strategies and operations as necessary.
Collaboration:
  • Cross-Functional Alignment: Collaborate with sales, marketing, and product development teams to ensure integrated service offerings and alignment of strategies across the organization.
  • Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders to facilitate effective communication and collaboration.
Budget Management:
  • Financial Oversight: Manage departmental budgets effectively, ensuring operational costs are controlled while achieving service excellence and profitability.
  • Resource Allocation: Optimize resource allocation to maximize operational efficiency and service delivery.
Continuous Improvement:
  • Innovation Promotion: Foster a culture of continuous improvement by identifying opportunities for innovation and efficiency in service operations.
  • Change Management: Champion change initiatives that enhance service offerings and operational processes.
Technical Competencies:
  • Digital Building Technologies: Strong understanding of digital building technologies and services, including IoT, smart buildings, and energy management systems.
  • Project Management: Proficiency in project management methodologies and tools, ensuring successful project execution.
  • Tendering and Contract Management: Extensive experience in tendering processes and contract management.
  • Customer Success Metrics: Knowledge of customer success strategies, metrics, and best practices.
Behavioral Competencies:
  • Leadership Skills: Proven ability to inspire and motivate a diverse team, driving performance and engagement.
  • Communication Skills: Excellent communication and interpersonal skills, with a talent for building strong relationships with stakeholders at all levels.
  • Strategic Thinking: Strong strategic thinking capabilities with a results-oriented mindset, focused on achieving business objectives.
  • Problem-Solving Abilities: Exceptional problem-solving skills, with a focus on innovative solutions and overcoming challenges.
  • Adaptability: Ability to adapt to change and demonstrate a commitment to continuous learning and growth.
Education Qualifications: Bachelor s degree in Engineering, Business Administration, or a related field; an MBA is highly desirable.
Industry / Business Experience Qualifications:

Employment Type: Full Time, Permanent

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Prepare for Senior General Manager roles with real interview advice

Top Schneider Electric Senior General Manager Interview Questions

Q1. What is calibration? What will you do if instrument is out of calibration?
Q2. What will you do if you have to perform testing on site on pole?
Q3. 1) What happens when two positively charged material is placed together?
View all 214 questions

What people at Schneider Electric are saying

4.9
 Rating based on 7 Senior General Manager reviews

Likes

You work hard, company will recognize & support you

  • Salary - Good
  • +6 more
Dislikes

Lot many things are dependent on your network rather than on what you do

Read 7 Senior General Manager reviews

Senior General Manager salary at Schneider Electric

reported by 86 employees with 12-24 years exp.
₹34 L/yr - ₹95 L/yr
16% more than the average Senior General Manager Salary in India
View more details

What Schneider Electric employees are saying about work life

based on 3.8k employees
71%
47%
41%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Schneider Electric Benefits

Job Training
Health Insurance
Free Transport
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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Schneider Electric Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
Schneider Electric, 9th Floor, DLF Building No. 10, Tower C, DLF Cyber City, Phase II Gurugram
Haryana 122002

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