22 SCCM Jobs in New Delhi

Mandatory Skill:

System Centre Products (SCOM, SCCM…), SCCM, Remote Infrastructure Management

Location: Noida
Shift: 24x7 Rotational Shifts
Working Mode: Hybrid (11 days of Work From Office per month)

JD:

• 3-5 years of experience in SCCM/MECM and Windows endpoint management, with the ability to diagnose and resolve Level 1 and Level 2 incidents.
• Experienced in managing ServiceNow (SNOW) tickets and performing client remediation for SCCM.
• Capable of handling operational tasks and basic problem management while collaborating with cross-functional services such as Incident & Change Management.
• Provides 2nd line diagnosis of incidents and service requests, implementing solutions related to SCCM/MECM.
• The ideal candidate should have strong troubleshooting skills and excellent communication abilities.
• They should also be able to promptly escalate incidents to 3rd line support.
• Proficient in accessing software updates, drivers, knowledge bases, and FAQs to aid problem resolution and updating the knowledge base with new fixes.
• Experience in performing preventative maintenance, including workstation checks and housekeeping.
• Responsible for Problem Management related to SCCM testing and deployment, and preparing Problem Management reports on a weekly and monthly basis. Excellent written and verbal communication skills are required.

Think you're a great fit? Submit your application here

https://r.ripplehire.com/s/cqIBI