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Customer Service Executive
SBI Mutual Fund
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
SBI FUNDS MANAGEMENT PRIVATE LIMITED is looking for Customer Service Executive to join our dynamic team and embark on a rewarding career journey
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company's products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Employment Type: Full Time, Permanent
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People are getting interviews at SBI Mutual Fund through
People are getting interviews through
(based on 16 SBI Mutual Fund interviews)
Campus Placement
Job Portal
Referral
Company Website
Walkin
30%
25%
13%
13%
13%
6% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at SBI Mutual Fund are saying
Rating based on 17 Customer Service Executive
reviews
Anonymous · Operations
in Hyderabad
Likes
Some what like the job security and work life balance.
Dislikes
Salary is worse for freshers and promotion is very late.
Read 17 reviewsCustomer Service Executive salary at SBI Mutual Fund
reported by
39
employees
₹1.7
L/yr - ₹4
L/yr
10%
less
than the average Customer Service Executive Salary in India
View more details
What SBI Mutual Fund employees are saying about work life
based on 320 employees
Strict timing
Monday to Saturday
Within city
Day Shift
SBI Mutual Fund Benefits
Submitted by Company
Learning Wellness Engagement Recognition
Submitted by Employees
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
Team Outings 
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