You will work as part of a team accountable for providing world class client service to a diverse client base. You will be responsible for supporting the clients request to transfer the portfolios. As a processor, your tasks will be related to monitoring the portfolio transfers raised by the client and making sure smooth settlement of the trades.
Responsibility:
Monitor client s request to transfer the portfolio:
Establish best practices around the transfer process
Monitoring and resolving trade management exceptions by interacting with clients, brokers & other Ops teams
Effective pre-matching & fails management tasks to ensure timely settlement of trades with counterparties.
Delivering transactions in agreed timeframes, as per SLA s whilst improving quality of processing, reducing errors and inculcating the zero-error culture
Investigating and resolving discrepancies of positions (cash and securities) in the firm s books and records.
Developing and maintaining strong relationships with all stakeholders
YOUR PROFILE
We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential. Exceptional client service and relationship building are required to interact with our clients and the team.
The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.
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Minimum 1 Year Years of experience in Stock Transfer/Trade Settlement.
Strong knowledge of Trade life cycle.
Exceptional client service and relationship building are required to interact with our clients and the team.
Deadlines within this role are very strict with zero tolerance.
Prompt escalation and clear communication is paramount.
Be flexible to work in different shifts according to the organizational requirement