Walk-In interviews :Excellent opportunity For Freshers Analyst Trainee

Pleasant Greetings from Savantis Solutions!

Golden opportunity for Engineering & IT Freshers to work in IT Infrastructure division with Savantis solutions!

It's IT Infrastructure Management group who is to be deployed at Client Premises.

Position Details

Profile: Service Desk

Position: Analyst Trainee

Job Location: PAN India (Trivandrum, Chennai, Hyderabad)

CTC: INR. 2.22 LPA

Payroll: Savantis Solutions - will be deployed at Savantis Client's location

Eligibility Criteria:

Should be a 2022/2023/2024 - B.Tech/ BCA (Computers)/ B.Sc (Mathematics / Computers) graduates

Minimum 60% In Graduation

B-Tech (CSE/ IT/ ECE / EEE / Civil / Mechanical / Instrumentation only) (2022/2023/2024 graduates)

Should have all the Educational certificates

Candidates should not have any academic backlogs currently.

Level of Experience required: Freshers

Good command in spoken & written English is mandatory.

Job Description:

Respond to requests for technical assistance in person, via phone.

Diagnose and resolve technical hardware and software issues.

Research questions using available information resources.

Advise users on appropriate action.

Should know about SLA and severity/priority (Person should aware Incident and service request definition).

Follow standard help desk procedures.

Log all help desk interactions.

Temp asset device allocation.

Administer help desk software.

Follow up with customers and users to ensure complete resolution of issues.

Redirect problems to correct resource.

Identify and escalate situations requiring urgent attention.

Track and route problems and requests and document resolutions.

Prepare activity reports in excel format.

Selected candidates should be wiling to work for minimum 1 year.

How to Apply: Walk-in to the address below with your updated Resume along with your educational certificates.

Date: Walk-in from Monday to Friday until 20th Dec 2024

Timings: 11:00 AM-4:00 PM

Venue: SAVANTIS SOLUTIONS INDIA PVT LTD,

2nd Floor, Plot No. 7/3/H, V3 Tech Enclave,

near Raidurg Metro Station, opposite to Raheja Mind Space,

Sector 3, HITEC City, Telangana 500081

Feel free to refer your friends who are eligible as per the above criteria.

Please revert if you need any clarifications.

Thanks & Best Regards,

Dinesh Goud

Human Resources

E. dinesh.goud@savantis.com

Savantis Solutions India Pvt Ltd

Where the best build Intelligent Solutions