Relationship Manager

a. Roles & responsibilities:

• Attend Customers at The Sales Office, Answer Their Queries and Ensure Customer Satisfaction.
• Must Achieve Monthly sales Targets.
• Respond to customers And Follow Up Sales Enquiries Using Appropriate Method.
• Update Customer Feedback in ERP.
• Nurturing leads to convert them to clients and firm deals
• Guiding clients through the investing, buying, and selling process
• Organizing and booking property showings when needed
• Inputting information into a CRM system
• Developing networks and cooperating with lawyers, mortgage lenders, and inspection personnel
• Keeping up to date with any changes in the local and national real estate market

Responsibilities :

• Achieving Team Targets: Meeting or exceeding sales targets and revenue goals set by the Company.
• Team Development: Supporting the professional growth and skill development of team members through coaching and training.
• Client Satisfaction: Ensuring high levels of client satisfaction by delivering excellent service and resolving issues promptly.
• Networking and Relationship Building: Building and maintaining relationships with industry professionals, partners, and stakeholders.
• Budget Management: Managing team budgets and expenses effectively.

Key Skills for a Real Estate Team Leader:

• Leadership: Strong leadership skills with the ability to motivate and inspire a team.
• Communication: Excellent communication skills, both verbal and written.
• Negotiation: Proficient in negotiation techniques and strategies.
• Problem-Solving: Ability to identify issues and implement effective solutions.
• Analytical Thinking: Strong analytical skills to interpret data and make strategic decisions.
• Customer Focus: Commitment to providing exceptional customer service and client satisfaction.

Organizational Skills: Effective organizational and time management skills to prioritize tasks and meet deadlines.