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305 SAP Jobs
CFE Consultant - SAP
3-7 years
₹ 7 - 17.5L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
CFE Consultant - SAP
SAP
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Fulfill customer configuration needs.
- Work with customers to analyze the requirements and provide suitable solutions.
- Report and present complete details of work performed.
- Adhere to SAP Concurs rules of engagement for working with customer.
- Ensure adherence & improvement of set KPIs such as SLAs, technical expertise , customer satisfaction.
- Work towards removing roadblocks in terms of team's knowledge.
- Manage customer escalation and liaise with internal teams.
- Coach team members towards higher performance levels.
- Work towards improving customer satisfaction from the Service Administration and care services portfolio.
- Provide technical expertise at situations which demand higher level of expertise.
- Ability to understand complex business requirements.
- Able to work with complex customer situations and translate requirements into configuration. Apply disciplined approach towards solving customer cases.
- Technical competence towards system configuration.
- Good people management skills.
- Should have managed complex customer situation.
- Creative solution development.
- Excellent communication and presentation skills.
- Analysis and troubleshooting skills.
- Knowledge of software deployment life cycle and testing practices.
- Strong computer skills / Microsoft Office knowledge.
- Knowledge about programming skills is a plus.
- Ability to present data in a skilled manner is highly desirable.
Employment Type: Full Time, Permanent
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Rating based on 7 SAP Consultant
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Anonymous · Customer Success, Service & Operations
in Mumbai
I really like working with SAP INDIA. It always push you up higher levelm. Many people appreciate working at SAP for its global reach, innovative technology solutions, opportunities for professional growth, and the company's commitment to sustainability and social responsibility. SAP is known for fostering a diverse and inclusive wor..Read More
- Salary - Excellent
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